FAQs

Will I have to pay sales tax?
We will send out your parcel as a "gift" and mark the value in low, but we can't promise there will be no sales tax.
May I know whether you are safe?
We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security.
How can I do the payment?
There are different ways you can choose to pay at our website. You can choose PayPal,credit card and others. More ways you can find follow this link : How to pay
Do you have a shop?
We only have official site online.
How can I choose my size?
For every category we do offer an size chart or specific size description under the page below, please measure carefully before your buying. Alternatively, you can check this link: Size chart
What's your newest items?
You can pay attention to this link: Daily new list
Can I exchange my item,size or shipping address?
Yes, you can but you have to inform us before your item is shipped. Please note we can't do the exchange once we have shipped your order.
How fast can I get my order?
Different shipping methods will cause different delivery times. But you can find more follow this link: Shipping Policy
Can I return my item?
If you are not satisfied with your purchase and want to return them, please contact our customer service first. But you need to pay the return shipping fee.For more information on the return policy, you can click this link: return&exchange
How to contact you?
You can contact us with this email :sales@thejunco.com